Sacramento County 911 Communications Center Relocation

Having outgrown their location in downtown Sacramento, the Sheriff’s Department relocated their 911 operations to the Sheriff’s existing South Area Station House in Elk Grove. In the early stages of the project, Nacht & Lewis worked closely with the County and Sheriff’s Department on a two-part feasibility study. The study determined the facility’s suitability, identified its deficiencies and the improvements necessary to meet essential services requirements and transform the facility into a functional, state-of-the-art 911 communications center.

After determining that the facility was suitable for the Sheriff’s Department’s needs, over 70 percent of the building was gutted to accommodate the new 911 operations. The new operations floors, equipped with 35 call taking and dispatch workstations, are designed for controllability of lighting conditions and proper room acoustics. The equipment room provides rack space for the Sheriff’s current radio and call taking systems and expansion space for future growth. The electrical and mechanical systems were overhauled to provide redundancy. The building’s security was upgraded to increase the level of ballistic and blast resistance while maintaining the architectural character of the building.

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